Frequently Asked Questions [FAQs]

Can I purchase without creating an account?

Yes, Of Course. You can purchase anything anytime as a Guest User. Just select Checkout as a Guest in the Checkout Process. It's that Simple & Easy.


How to place an Order?

Just follow these simple steps to place an Order.

  • Select your desired products through browsing our website
  • Add the selected items by clicking on Add To Cart button
  • See through the Shipping Cart & Click on Checkout button
  • In checkout page - please provide all the information
  • Click on the Confirm Order button

Congratulations. You've successfully placed an Order in our website. Please wait for order confirmation & the delivery procedure.


Can I exchange or return an item?

Yeah, Sure. Returns are easy, simply follow these steps-

  • With Order ID details and problem e-mail us at sales@hometex.ltd within 24 hour or just dial us here: +880197 166 38 39
  • We will confirm the return request and will inform you about the pickup process.
  • Please ensure that Products is in unused and original condition. Include all price tags, labels, original packing and invoice along with the Products.

For more details - see through our Exchange & Return Policy.


Any discount available for bulk purchase?

Our company offers a special corporate price in case of bulk purchase. You've to just provide us some necessary information in order to avail this corporate offer. Please fill up the form with required information and submit the form. One of our representatives will communicate with you soon regarding the queries.